User-generated content examples
Campaigns where customers made the content. Grouped into 4 UGC formats, with a one-line version for your brand and a budget guide on each.
Doable with a small team, gifting or a simple partner swap.
Needs a paid creator, some production or a co-branded product run.
Celebrity fees, TV airtime or a large custom build.
Budget is our estimate of what it would take to run the same idea yourself, not what the brand spent.
The challenge
6 examples
Action: one move, dance, test or dare anyone can do in [UNDER 15 SECONDS] Hook: [SONG / SOUND / NOMINATION] Seed: [5–20] creators post first Reward: reposts, prizes or a donation per video
Budget: Small to mid. Seeding with creators and a licensed sound are the main costs.
The mochi TikTok trend
A TikTok trend of people buying and trying Little Moons mochi snowballed in early 2021.
Result Sales rose 700% at Tesco.
Why it spread
A small, colourful, satisfying product is perfect for a short video, and scarcity made it a treasure hunt. Source
#GuacDance
For National Avocado Day, Chipotle launched a TikTok dance challenge set to a song about guacamole, with free guac as the hook.
Result Chipotle reported a record day for guacamole orders.
Why it spread
A low-effort, copyable format on a platform built for copying.
Ice Bucket Challenge
People filmed themselves getting doused with ice water, then nominated three friends to do it or donate.
Result The ALS Association reported $115M raised in about eight weeks.
Why it spread
The nomination built distribution into every single video.
The pronunciation test
A back-to-school TikTok challenge asking people to prove they can pronounce IKEA's Swedish product names.
Why it spread
It turns a brand quirk everyone jokes about into a format people want to attempt. Source
Grimace Shake
A purple birthday shake for Grimace sparked a TikTok trend of mock-horror clips.
Why it spread
McDonald's let the joke run rather than correcting it.
Eyes Lips Face
e.l.f. commissioned an original song for a TikTok hashtag challenge that spelled out the brand name.
Why it spread
The sound was catchy on its own, so creators used it far beyond the challenge.
Shot by customers
6 examples
Ask: [PHOTOS / VIDEOS / REVIEWS] made with or about [PRODUCT] Select: the best [10–50], with permission and credit Show: on [BILLBOARDS / SOCIAL / PACKAGING] Credit: name every creator
Budget: Small to big. Collecting is cheap; the media to show it isn't.
Camera Rolls
McDonald's built a campaign from real late-night photos found in fans' camera rolls.
Why it spread
Real photos of real nights out feel more honest than anything staged. Source
r/eal reviews
Dove flyposted New York with real Reddit reviews of its Intensive Repair mask, good and bad.
Why it spread
Showing a mixed review makes the good ones more believable. Source
Your Tree on Battersea
The public designed Christmas trees on iPad, and 24 winning designs were projected onto Battersea Power Station.
Why it spread
People share their own work, so every winner promotes the campaign. Source
Draw Ketchup
Heinz asked people to draw ketchup. Nearly everyone drew a Heinz bottle, and those drawings became the ad.
Why it spread
A tiny experiment turned market dominance into proof viewers could test themselves.
Shot on iPhone
Apple put real customers' iPhone photos on billboards around the world.
Why it spread
Every featured photographer became a promoter, and every user a potential feature.
Crash the Super Bowl
Fans made their own Doritos ads, and the winners aired during the Super Bowl.
Why it spread
Entrants campaigned for votes, promoting the brand for free.
Let fans lead
5 examples
Listen: what are fans already making or asking for? Adopt: make it official ([MENU ITEM / GIVEAWAY / CAMPAIGN]) Credit: the fans who started it Keep going: make it a repeat moment
Budget: Small to big. Adopting a trend is free; a menu launch is not.
World Menu Heist
Using social listening, McDonald's "stole" nine menu items fans wanted most from eight countries and brought them to the UK and Ireland, told as a heist story.
Result The 2025 edition was adapted by more than 40 McDonald's markets.
Why it spread
The fans chose the targets, so the launch felt like it was for them. Source
Cash App Friday
People had started posting their $cashtags on Fridays asking for money. Cash App joined in, giving away cash to random repliers every week.
Result One January 2020 giveaway drew more than 56,000 replies, per Money.
Why it spread
The brand adopted a habit users invented, and every entry is a post with the app's name in it. Source
The Secret Menu
McDonald's officially launched the fan-made "secret menu" hacks people had been sharing for years.
Why it spread
Making fan hacks official rewards the community and gives the press a story. Source
Nothing beats a Jet2 holiday
Jet2's ad voiceover and song became a TikTok template for holiday-gone-wrong clips.
Why it spread
A recognisable sound became a format people could reuse.
Cry Me a Cockroach
An annual Valentine's fundraiser: donate to name a cockroach after your ex, then it gets fed to an animal.
Why it spread
Petty revenge is a very shareable feeling, and every donation creates a post. Source
How to run a UGC campaign
- Make the ask tiny: one action, one photo or one sentence.
- Show an example first. Seed it with staff, fans or a few creators.
- Give people a reason to post: a laugh, a brag, a prize or a good cause.
- Get permission before you reuse anything, and always credit the creator.
- Repost the best entries fast. Being featured is the reward most people want.
Need UGC creators for your brand?odim.co sources and briefs creators who make content brands can use.
Talk to odimUser-generated content examples: FAQ
What is user-generated content (UGC)?
User-generated content is any content (photos, videos, reviews, posts) made by customers or fans rather than the brand. In campaigns, brands ask for it, feature it or build the whole idea around it.
What are some famous UGC examples?
The ALS Ice Bucket Challenge, Apple's Shot on iPhone, Coca-Cola's Share a Coke, Chipotle's #GuacDance and Spotify Wrapped are well-known examples.
How do you get customers to create content?
Make it easy (one action), show an example, and give a reason to post, like being featured, a prize or a cause.
Can brands use UGC in ads?
Yes, with the creator's permission. Ask first, agree how it will be used, and credit them.
More viral marketing examples
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Spot a mistake or know a campaign we should add? Email team@odim.co.